We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At 37 size sat perfectly! Even on tight pantyhose can be safely put on. There is a little glue, but not critical. Visually like, let's see how comfortable the shoe is. Thank you store for good item, fast shipping and small gift!
Reached 3 weeks to moscow. Packed in a foam film, inside the liners are foam. Not damaged. As a gift came an elastic band. A little smell, but it's not critical-shoes after all. There were quite a bit dirty and the line is uneven, so i put 4 *. Look very cool, comfortable!!! The size approached. I advise))
Pretty, cheap do not look, the size of the foot 25,2 cm 9 is ideal, russian 39-40, sending to the perm region less than 2 weeks
Product: quality, without any flaws. Original. the only negative-smells. Strongly. need to ventilate. shipment: had to constantly extend the processing time of the order, because for some reason the store could not send the goods. He answered all the questions politely, apologized for the inconvenience. Shipment: once the item is shipped, delivered in an instant fast amount of time. 2 weeks and i have the goods. Received before the onset of my celebration, where she planned to put on these ankle boots. despite the fact that there was a long shipment, i'm not angry with the seller, because little that could happen. as a gift was a nice rubber for hair. thank you very much. sock: in the sock the goods are universal to everything. zharkova a little. I never wore high-heeled shoes, i thought i should have ordered and have to give, but, they are so invisible on my leg that i go in them without any effort. At 37, i ordered 38. Came up. Everything is perfect. Thank you)
Excellent, thank you very nice
The description corresponds. In my 38, the size 24,5 came up. There is a strong smell, but i think it will go. The leg fits well. The heel is shiny and stable. In stores the same, but more expensive.
Approached at 37 size. One boot has a heel freer than the other. Delivery is fast.
Very cool ankle boots, sat down like poured
On the leg 24.3. (usually wear 38) came well. Took the size 23.5 (marking on the shoe 39) go to 38. Comfortable insole is soft. The quality is excellent, there is no strong smell. Of the minuses for me-in the shchipads area assembly. Maybe they'll slip. Will go and on the full top.
Correspond to the description. Neat, comfortable
Thank you, dear store) The goods arrived quickly, corresponds to the description and size. 37 is full 37! I'm a little big since 36,5) On one shoe the heel sagged, sorry... Boots are good, but i will give-big, also stretch... Maybe who has a larger size-the heel will stand in place) Photo later)
Super comfortable to walk in. There are no grips at the bottom of the shoe so I found it slippery to walk on wood floors but I just added grips myself - not a big deal. I get a ton of compliments when I wear the shoe. Thinking about buying the other colours too!
Cute shoes. Size at 37. 7 perfect) heel comfortable. Thank you
At first glance, the norms. Truth i do not know how much will serve, feels the sole will quickly peel off At 24,8 came 8 size