We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super shoes! I love it! Already 2nd couple. Past attributed the season and they became soft enough, decided to take another one. Comfortable, i wear all day. At 24,5 of the middle latitude of the leg-just right
Sending fast, shipping almost 3 weeks. Fit in size
PERFECT НЮДОВЫЕ SHOES _ _ _ _ _ _ _ _ _ _ _ _ Well, just a perfect couple In them everything is fine, starting from a concise design-ending with quality and convenience. Everything is thought out to the smallest detail, from the material-to the heel and nothing superfluous The top is made of flock. Material with imitation suede. The heel does not look rough. The most important thing for me is that it is very stable and simply unrealistically comfortable shoe. The leg is well fixed. The option with a square heel of medium height is an excellent and practical model. A stylish and simple style emphasizes the elegance of the legs, and a stable heel guarantees maximum comfort. Shoes will look great with tight jeans, trousers, dresses, skirts. And most importantly!!!☝ Now i know for sure that shoes with heels can be not only beautiful, but also incredibly comfortable☝ A million times recommend to buy
Came in good condition. On the size 38 leg narrow 8 came up perfectly.
Shipping 16 days, the size match the size table, comfortable, but too piglet pink, the photo is not the same
At the foot of 25,5 took 10. just right. This is the third pair of shoes from this store. This color took for work. Very comfortable. Heel is not felt. After a week's socks, i will write off on sensations and convenience.
They're just awesome! Comfortable and quality excellent
The shoes are very comfortable, the top of the flock material. There was a slight smell of glue. At 35,5 russian size came up perfectly. Track tracked. Seller thanks
Delivery to moscow a little more than two weeks with tracking. Packing is very good, everything is safe. As a gift rubber for hair) the shoes are packed in an anther, each in a separate. When unpacking, there is a smell of glue, which is very quickly weathered. And, if you remove the film from the sole, the smell goes faster) in appearance, traces of marriage, there is no glue. The material of manufacture is soft but dense. The color is very beautiful. My size is 37 russian (23,8). Ordered 7, came in tight. The store wrote a message, and sent her measurements when ordering, did not answer anything, sent what she chose. I have a foot width of 9 and a high rise. A little kneads in the lift at the thumbs. I hope that a little stretch in the process of socks, the length is good. And size 8 will definitely fly. Heel is good, stable and comfortable. Inside is a soft insole, comfortable. In general, the purchase is happy, waiting for heat and spring) i recommend to buy from this seller. Seller success and prosperity)))
The size grid corresponds, look like in the photo.
At 24,5 ideally fit the size of 9-thanks for the feedback, because the table and on the advice of the store it was necessary 8. exactly would be small. Packed only as in the photo-no vacuum package. Surprisingly, but not wrinkled. Shoes really liked, but as always there is but. There is a spot in front that does not rub off. And i think on shoes of a different color would probably be imperceptible, but not here. Opened a dispute-asked for compensation. The seller offered to return the shoes first (shipping at my expense), then offered compensation in a smaller size, but ali stood on my side, for which many thanks. Thanks to the seller for the shoes-they are excellent, but it would be better if they came without jambs.