We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They seemed to me narrow, but there is nothing to complain about anymore.
Crosses are good. Comfortable, soft, shiny. The truth instead of the desired model was sent with a picture, which overshadowed a little order. The store wanted to return 360r, ali offered 760. It made me feel good. I'll wear it. The seller goes to contact, responds promptly. A little pricked.
In credibly cute! Unfortunately they run small in length and width. These didn’t fit my feet but I would definitely purchase a larger size.
really like them - nice, comfortable...
The shoes are very comfortable and soft. I took 25 for my foot length 24.5. Because i did not want these shoes in the butt. There are no scratches on the shoes, the work is excellent. Delivery lasted 16 days to baku. It is very fast shipping. I'm happy. Thank you for the quality goods and attention to the store.
Everything is super.
Excellent lofers, came from the moment of order to ukraine (zaporozhye) for 15 days. i order from this store a second time, always delivery is fast. Dimensional grid is correct. there was a little smell, i think because of the rubber sole. suitable for a high rise, t. k. there are rubber bands. seller and shop recommend, there are always some discounts, bonuses!!!
Excellent, on the leg look good, soft, comfortable, dimensional mesh accurate! Attentive store, thank you
Sneakers fabulous beauty, on the leg look very good, the sole is soft and elastic, but it should be taken into account that they go exactly the size in size on a narrow leg, if the foot is wide, it seems to me, what you need to take on a larger size, but this is only my opinion. In this store i take the fourth pair of shoes, delivery two weeks to the samara region, good quality shoes and very reasonable prices, the store is sociable and responsive. I wish this store good and prosperity!
Good quality, foot size 23 cm, foot width 9 cm, wear even a little free space, but sit very well, do not fall off, the top is dense, but i have a problem with lifting, very satisfied
At 23,5 cm foot took 7 size corresponding to 24 cm because the leg is wide with a high lift and swells by the evening. In size, everything is ok. But they look grandma. Delivery is very fast 12 days to peter.